At Voca.ai, we’re passionate about helping companies deliver happier customers at scale, through natural, intelligent and empathetic spoken conversations, delivered by our extraordinary AI-powered and EQ-enabled Voca Agents. We’re dedicated to creating a win-win collaboration between humans and AI, freeing up human agents to be their creative best, so great customer experience (CX) and great employee experience (EX) can work hand-in-hand. With simple integration and self optimized algorithms, Voca Agents can be implemented in a flash, without loads of data and complex processes.
Voca is able to handle the most prevalent workflows, using end-to-end speech neural models. This allows us to automate a vast amount of conversations – from outbound to inbound calls – within finance, banking and lending industries. Voca’s Virtual Agents sound so natural that your customers will never know the difference.