Remitter is a white labelled communications platform that helps creditors improve recovery with their delinquent customers, optimizing the recovery and collections process with a mobile first experience - enhanced by artificial intelligence.
The system sends personalized mobile communications (SMS or Email) to delinquent customers based on their own interactions with the platform, at the right time and on their preferred channel. With only a few clicks customers can pay in full without any extra steps like finding the bill, creating profiles or logging in’s using configurable payment options. Customers can also create a payment plan with a start date, amount and payment terms that work for them. If they would like to speak to someone about their bill customers are able to request a call back at a time that suits them. Our intelligent recovery platform is delivering proven results and our customers have seen an increase in recovery by up to 280% and payer rate by up to 200% - whilst remaining more compliant and enhancing their brands.