How Big Banks Are Approaching the New Connected World

Big banks are operating in a very different world than it was just 10 years ago. Branches are closing and their customer demographic is changing. The banking customers of tomorrow will demand a seamless experience where they only connect with their bank digitally. How are banks preparing for this future?Panelists include Gilad Amir, Lloyds Banking Group; Benoit Legrand, ING; Gustavo Vinacua, BBVA; Raman Bhatia, HSBC; Kirsty Rutter, Barclays; and moderator Janine Hirt, Innovate Finance.