Innovation in Credit Granting With Big Data - by American Express's Ash Gupta

By American Express's Ash Gupta

Ash Gupta has spent about 40 years at American Express and is in charge of credit risk globally; data is in American Express’s DNA and they have over 1,500 data scientists across various aspects of the business including credit risk, servicing and designing marketing programs; there are three ways in which big data has affected the business including improving the quality of models and how American Express controls fraud, the speed in which they can build models and adapt them, and finally the ability to make pointed offers to consumers; Ash Gupta also discusses the challenges that the company has faced and whether or not humans will be needed in the future of credit decisioning.