Event Operations Manager

About Us

LendIt brings together the leading lending platforms, investors, and service providers in our industry for unparalleled educational, networking, and business development opportunities. LendIt hosts threes conferences annually: our flagship conference in the United States-LendIt USA, LendIt Europe in London and LendIt China in Shanghai.

Role

Are you a driven and detail-oriented Event Manager determined to make an impact on events by providing the highest quality of logistical support? Are you passionate about working on a small team in a fast-paced, creative environment with varied activities and responsibilities?

LendIt is hiring a full-time event operations manager to support the conceptualization, planning and execution of its global conferences, expos and networking events.

The ideal candidate has at least 5 year’s experience executing trade shows, is organized, detailed oriented and accustomed to working in a fast-paced environment.

Day-to-day activities will include: 
  • Plan, design, produce and deliver events within set timeframes
  • Liaise with the content, sales, and marketing teams to make certain logistical and operational requirements are met for events
  • Manage all event details such as floor plan, AV, decor, catering, entertainment, temp staff, etc
  • Conduct market research, gather information and negotiate contracts with key suppliers
  • Manage key supplier relations and ensure on-time delivery of contracted services
  • Lead small project teams geared to specific event elements to achieve stated outcomes
  • Develop and manage event budgets to be within projected expenses
  • Provide customer support to sponsors and exhibitors to ensure their successful participation
  • Create sponsor and exhibitor communication documents such as exhibitor manual, emails, website pages, and other items as needed
  • Oversee sponsor graphics production including on time receipt of production files to meet vendor deadlines
  • Propose ideas to improve provided services and event quality
  • Ensure compliance with insurance, contractual and health and safety obligations
  • Proactively handle any arising issues and troubleshoot any emerging problems both during planning and at the events
Qualifications:
  • A bachelor’s degree
  • At least 5 years event planning and operations experience working with exhibitors and sponsors on large-scale events
  • Knowledge of trade show booth setup rules and guidelines
  • Familiar with terms and standards for submitting graphics files for production
  • Strong written and verbal communications skills
  • Detail oriented and organized and ability to multitask
  • Creative problem solver
  • Excellent time management and project management skills
  • Proficient in Microsoft Office and Google Docs/Sheets/Forms
  • Fluent in spoken and written Mandarin as well as English a plus