collectAI is a startup based in the heart of Hamburg, Germany. The project was initiated in 2015 at Liquid Labs, the Otto Group company builder and was founded in May 2016. At collectAI it is our goal to revolutionise receivables management. We believe it is crucial to put the debtor at the centre of the collection process. The core of our platform consists in a cloud solution with state-of-the-art machine learning algorithms. We use a broad range of digital and analog communication channels and address customers in the most adequate fashion. Our solution allows for an automated and customised collection process, and can process direct payments. As a customer centric collection service, our target is to increase recovery rates, decrease the internal collection cost and strengthen customer relationships.